Welcome to Bloodlinee. We value our customers and want you to feel confident shopping with us. Below you’ll find our Shipping, Returns & Refunds, Privacy, and Terms & Conditions policies.
Shipping Policy
- Processing Time: Orders ship within 2–3 business days (excluding weekends/holidays).
- Delivery Estimates:
- Standard: 3–7 business days
- Expedited: 2–3 business days
- Overnight: 1 business day (if available)
- Tracking: A tracking number will be emailed once your order ships.
- Shipping Area: We currently ship within the United States.
- Responsibility: We are not responsible for lost or delayed packages once handed to the carrier.
Returns & Refunds Policy
- Returns: Accepted within 14 days of delivery if unworn, unwashed, and in original condition with tags attached.
- Non-Returnable: Final sale items & gift cards.
- Refunds: Issued to original payment method within 5–7 business days after approval.
- Exchanges: Please return the item for a refund and place a new order.
- Damaged/Incorrect Items: Contact us within 7 days of delivery for a replacement or refund.
- Return Shipping: Customer is responsible unless item is damaged or incorrect.
Privacy Policy
- Information Collected: Name, contact info, shipping/billing details, payment info, and site usage data.
- How We Use It: To process orders, improve service, prevent fraud, and send updates (with consent).
- Sharing: Only with trusted partners (payment processors, shipping carriers). We never sell personal data.
- Cookies: Used to enhance your shopping experience. You may disable cookies in browser settings.
- Your Rights: Request to view, update, or delete your personal information at any time.
Terms & Conditions
- Eligibility: Must be 18+ or have parental consent to shop with us.
- Orders: You agree to provide accurate information when placing an order.
- Products: Colors/designs may appear differently depending on your device.
- Shipping Risk: Risk of loss passes to you once the package is handed to the carrier.
- Intellectual Property: All designs, logos, and content belong to Bloodlinee.
- Limitation of Liability: Bloodlinee’s liability is limited to the purchase price of your order.
- Governing Law: These policies follow the laws of New York, USA.
Contact Us
For any questions about these policies, please contact us at:
Email:bloodlineegeneration@gmail.com
